Smarter customer support with AI Agents

Reduce support costs and provide 24/7 personalized assistance at scale

Automate support flows in 50+ languages

Keep every user engaged at every touchpoint

Perform seamless AI-to-human handovers

Answer queries on web, WhatsApp, email & more

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Let AI handle customer customer queries across...

Ava

Ava

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Build your AI agent

Why Copilot.live is the best support agent

85%

Routine actions automated

Solve and take action on routine queries

50+

Languages supported

Answer diverse queries with multilingual support

1M+

Queries managed easily

Scale effortlessly without compromise

Build your AI agent

Not just a regular chatbot

AI agents with human-level capabilities

Instant AI responses

Resolve customer queries instantly with AI-powered responses

Improve CSAT scores with round-the-clock personalized assistance

Provide real-time updates on orders, payments and tickets

Seamless multi-channel support

Offer 24/7 support across WhatsApp, web, social media and more

Connect with customers where they’re comfortable

Capture customer info across platforms and sync directly with your CRM

Smart human handover

Solve complex queries with AI + human workflows

Use AI to gain context and reduce query resolution times

Ensure smooth AI-to-human handover with pre-defined workflows

Customizable workflows

Connect with your favorite sales and CRM tools

Define workflows for everything from ticket creation to order updates

Automatically trigger actions like payments, subscriptions, and confirmations

Build your AI agent

Build your AI support assistant in 3 minutes

Build your AI agent

Take it to the next level

Customize Appearance

Tailor your chatbot’s appearance to align perfectly with your brand’s look and feel.

Switch AI Models

You decide how your Copilot responds: with GPT-3.5, 4, or 4o.

50+ Languages

Have a global reach. Your Copilot supports 50+ languages for both text and voice.

Seamless Human Handover

AI handles routine queries and smoothly transfers complex cases to agents.

Team Collaboration

Invite your team to collaborate and manage Copilot and its conversations.

Automated Data Syncing

Ditch the stress of keeping your Copilot updated. It happens automatically.

Integrations

Connect to your favourite support tools and platforms

Request custom integration

Why your support teams need the magic of AI

Deliver support that woos customers, all while saving time and resources

Build your AI agent

Replace static FAQs with context-aware AI support

Turn interactions into growth opportunities

Effortlessly manage visitor peaks with 24/7 support

Automate personalized support workflows

Hear from people who love us

“Copilot.live is a key piece of the puzzle for our support teams. It makes dedicated support a breeze and significantly adds to our shopping experiences”

– Ruchika Sharma, Growth Lead, GoFynd

Frequently Asked Questions

You can reach out to us in case of any queries, feedback, or suggestions via u[email protected] or read below.

What makes Copilot.live different from other support chatbots?

Copilot.live is AI-first, offering personalised support workflows, automated support and engagement actions, and multi-channel integration. Unlike rule-based chatbots, our agents use advanced models to provide dynamic, context-aware responses tailored to each user's needs.

Can I integrate Copilot.live with my existing platform?

Absolutely! Copilot.live integrates seamlessly with platforms like Salesforce, Freshdesk, Zapier and other CRMs ensuring a unified and efficient support experience.

What can I automate with Copilot.live?

You can automate tasks such as: * Responding to FAQs * Tracking orders and shipments * Handling refunds and returns * Providing personalized product recommendations * Managing loyalty program queries

How secure is Copilot.live for customer data?

Copilot.live is ISO 27001 certified, ensuring the highest level of data protection. Your customers’ data is encrypted and handled with strict privacy measures.

Do I need technical expertise to set up Copilot.live?

No technical skills are required! With our no-code platform, you can define your Copilot’s persona, train it on your data, and deploy it across your website, WhatsApp, and email in just minutes.