12 Best Ecommerce Chatbots for Your Business in 2025 and Beyond

The best AI agents for an ecommerce website include those that offer real-time assistance, product recommendations, multilingual support, and deep customizations. Copilot.Live is considered the best because of the features it provides, from deep customization to easy integrations and an easy-to-use interface.

Ecommerce chatbots are AI-powered bots that interact with your online customers, helping them with various queries, product discovery, customer support and even payments and checkouts.

Yes, these AI-based chatbots reply to all your queries just like humans. You’ll be glad to know that the answers have an emotional human touch.

To use AI chatbots, you can easily build a chatbot on Copilot Live and integrate it with your store in just a few steps. Building chatbot on Copilot.Live is very easy, just in 4 steps: sign in, customize, add data sources, test, and deploy.

Yes, you can certainly install chatbots without any prior coding or technical knowledge, provided you get the chatbot built from an easy-to-built platform. Here, I’d suggest Copilot.Live as I’ve built my business’s chatbot recently from here and I did not need any human intervention.

Yes, your e-commerce chatbot can take care of all kinds of user data and related personal data by adhering to GDPR compliances and end-to-end encryption. Copilot.Live strictly follows this. So, you need not worry about breach of customer privacy and data.