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satr copilot

AI agent for retail

AI Agents designed to make selling easy and shopping delightful 

Brands around the globe rely on us!

“Copilot.live has made product discovery a breeze for our site. It adds significantly to the overall shopping experience on the site”

– Ruchika Sharma, Growth Lead, GoFynd

Why your brand needs a smart AI Agent ?

Your shoppers expect meaningful interactions at every point. Meet every expectation without breaking a sweat 

Provide instant assistance to customers worldwide
Suggest products based on customer behavior and preferences
Automate updates on order statuses, returns, and refunds
Handle peak season queries without increasing staff
satr copilot

Not just a regular chatbot

Ecommerce features tailored to your brand 

AI-Powered Product Discovery

Assist customers in finding products with smart, contextual suggestions
Upsell and cross-sell seamlessly with AI-driven recommendations
Enable seamless semantic search, allow users to search for use cases as opposed to single products

Automated FAQs and Order Tracking

Allow customers to browse all current and historical orders
Enable customers to track shipments in real time across platforms
Reduce repetitive queries by automating FAQ responses and order updates

Customisable Workflows

Build custom flows for resolving refund and cancellation issues
Fetch personalised data instantly to resolve customer concerns
Automate refunds, cancellations, and loyalty program queries with ease 

Smooth Human Handover

Allow your team to step in when needed, ensuring no query goes unresolved
Simplify complex tasks by using AI to collect context and humans to provide solutions
Ensure faster resolution times with smoother call handovers

Reach customers where they are

Build your first Copilot in minutes (for free)

Why Copilot.live is the right choice for your brand

100%
Routine replies automated
Let your team focus on what matters
40%
Increase in conversions
Convert website visitors to shoppers
1M+
Concurrent chats managed
Scale your customer conversations with ease

Frequently Asked Questions

You can reach out to us in case of any queries, feedback, or suggestions via usupport@copilot.live or read below.

What makes Copilot.live different from traditional ecommerce chatbots?

Copilot.live helps you build conversational AI agents offering personalized recommendations, automated workflows, and multi-channel integration. Unlike rule-based chatbots, our agents use advanced models to provide dynamic, context-aware responses tailored to each shopper’s needs.

Can I integrate Copilot.live with my existing ecommerce platform?

Absolutely! Copilot.live integrates seamlessly with platforms like Shopify, WooCommerce, and CRMs like Salesforce, ensuring a unified and efficient customer experience.

What can I automate with Copilot.live?

You can automate tasks such as: *Responding to FAQs *Tracking orders and shipments *Handling refunds and returns *Providing personalized product recommendations *Managing loyalty program queries

How secure is Copilot.live for customer data?

Copilot.live is ISO 27001 certified, ensuring the highest level of data protection. Your customers’ data is encrypted and handled with strict privacy measures.

Do I need technical expertise to set up Copilot.live?

No technical skills are required! With our no-code platform, you can define your Copilot’s persona, train it on your data, and deploy it across your website, WhatsApp, and email in just minutes.

What's the difference between a chatbot and an AI agent?

Chatbot: Basic tool for answering predefined queries. AI Agent: Advanced system that uses AI to handle complex tasks, automate workflows, and offer personalised support

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