Get Your Copilot

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Create an AI Chatbot for Hospitality

Handle repetitive questions, service calls, and guest check-ins through a smart, friendly chatbot tailored to your brand.

Try for Free
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Get Your Copilot

satr copilot

Create an AI Chatbot for Hospitality

Handle repetitive questions, service calls, and guest check-ins through a smart, friendly chatbot tailored to your brand.

Try it yourself
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Setup Your Copilot

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To Next Level with Added Features

1
2
3
Create Copilot
Give your Copilot a name and a persona. And done, it's created.
Add Datasources
Connect, Upload files or Just add URL of your website.
Test your Copilot
Add your Copilot on your website or embed as a widget.
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Setup Your Copilot

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It Takes Just a Minute

Build an AI assistant in 3 minutes

How to create a chatbot for hospitality?

Sign up for free

Open Copilot. live website and locate the “Sign up” button on the top tab. Now, you can proceed to the next screen by pressing the button below. Type your name, email address, and password. You can skip all those, too, and create an account in a single click using your Google or Apple ID.

Customize the chatbot

After you register, you will be able to choose the chatbot's look. You can define it by name, colour, style, and tone. This is to make sure that the chatbot reflects your brand.

Add data sources

You can then add any sources you want the bot to be trained on as a second step. You can include an unlimited number of data sources like files, databases, knowledge bases, and the Web. But you need to know your KBs are up-to-date and relevant.

Test & deploy

You can also watch the way it’s doing and tweak it. The platform has tools for improving the chatbot, as well as training it to give answers in a particular way. Once done and ready, you can directly send the chatbot to your Messenger with ease.

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What is a chatbot for hospitality?

A hospitality chatbot is an AI-driven assistant developed to assist hotels, resorts, and vacation rentals in automating guest communication. It can respond to FAQs, sort through booking requests, tend to service requests and make personalized recommendations 24 hours a day. 

Such chatbots enhance the guest experience by allowing guests to receive instant answers from the chatbot, thereby saving some staff time. They are plug-and-play for websites, messaging apps, and in-room systems and offer a huge opportunity for hotels to increase efficiency, increase direct bookings, and deliver consistently high levels of customer service.

Why is a chatbot needed in the hospitality industry?

Let your AI-powered chatbot handle inquiries, upsells, and feedback while your staff focuses on creating memorable stays.

Delayed guest responses lead to poor experiences

Front desk and support teams often can't respond instantly, especially after hours, leading to frustrated guests and lost opportunities.

Staff overload reduces service quality

Hotels and resorts run lean teams, especially during off-peak hours. Overwhelmed staff can miss important requests or make errors that impact guest satisfaction.

High dependence on OTAs cuts into profits

Guests frequently book via third-party platforms because direct booking systems are unclear or lack instant support, resulting in commission losses.

Limited upselling and personalization

Without automation, it’s hard to consistently offer room upgrades, personalized packages, or experiences, missing key revenue opportunities.

Who needs a chatbot for hospitality?

Stop manually replying to customer emails, booking rooms, and attending to customer queries. Save your time and efforts by deploying a chatbot that automates everything. 

From answering customer queries to handling room bookings and collecting feedback, the chatbot for hospitality does it all. If you work in any of the following or run your own hospitality brand, then try the Copilot.live chatbot is worth:

  • Hotels & resorts
  • Vacation rentals
  • Boutique stays
  • Hostels
  • Hospitality chains

Sign up for free today and build your own chatbot to improve guest experiences.

Key features & benefits of Copilot.live chatbot for hospitality

Handle bookings, inquiries, and service requests instantly with Copilot.live chatbot for hospitality, so your team can focus on hospitality that feels human.

24/7 instant guest support

Answer FAQs, share information, and resolve queries in real-time, anytime guests need help, even after hours.

Multilingual conversation support

Cater to international travelers with automatic translation and natural conversations in multiple languages.

Smart feedback collection

Automatically ask for reviews or ratings post-stay and route negative feedback to staff for immediate action.

Easy customization and branding

Customize chatbot tone, colors, and avatar to match your hotel’s personality and maintain brand consistency.

Copilot.live chatbot for hospitality use cases

Handle booking inquiries in real time

Answer questions about room types, rates, and availability instantly to speed up the booking process.

Guide guests through digital check-in/out

Simplify arrivals and departures with automated check-in instructions, form submissions, and late check-out options.

Upsell rooms, amenities, and experiences

Proactively offer upgrades, spa treatments, dining reservations, or local tours—right inside the chat.

Respond to guest service requests

Log and route requests for housekeeping, room service, or maintenance to the correct team automatically.

Lead capture from your website

Convert website visitors into potential guests by answering pre-booking questions and collecting contact details.

Local concierge recommendations

Provide curated suggestions for restaurants, attractions, events, and transport right in the chat.

Read More
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Tips to build a high-performing chatbot for hospitality

Building a chatbot for hospitality requires you to add features that make the experience of both guests and your team smooth. Here are a few tips to help you out:

  • Use simple, natural language
  • Support multiple languages
  • Integrate with booking systems
  • Add personalization
  • Keep responses fast and relevant

A chatbot for hospitality attends to guest requests and queries 24/7, helping you offer a seamless experience to all.

The future of hospitality chatbots

The future of hospitality chatbots is in offering hyper-personalised and AI-powered guest experiences. The existing bots can manage simple requests and reservations. But the future chatbots will be more like smart concierges who process guest preferences, anticipate hypotheticals, and make personalized recommendations.

Connections to PMSs, voice assistants, and IoT devices will make operations even more convenient. Restrictions such as rigid flows, language problems, or the absence of emotional intelligence systems will blur as natural language processing and machine learning keep developing. 

In the long run, the hospitality chatbots will be indispensable instruments to dramatically improve guest satisfaction & revenue and enable hotels to achieve seamless, contactless, and memorable experiences at scale.

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Frequently Asked Questions

You can reach out to us in case of any queries, feedback, or suggestions via usupport@copilot.live or read below.

A. Copilot.live chatbot for hospitality is an AI-powered chatbot that helps hotels and resorts automate guest communication, bookings, service requests, and more, available 24/7.

A. Yes. The chatbot for hospitality can answer booking-related questions, guide guests through the reservation process, and even promote direct bookings.

A. Yes. The hospitality chatbot can automatically detect and respond in multiple languages to serve international guests.

A. Yes. The chatbot can log requests and route them to the appropriate staff or department in real time.

A. Yes. You can customize the chatbot's tone, design, name, and colors to reflect your brand's identity.

A. Copilot.live offers flexible pricing based on your needs and features. Contact us for a custom quote or start with a free trial.

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Veterinary AI Receptionist

satr copilot

24/7 AI Receptionists for your Veterinary Clinic

Let Copilot manage appointments, client inquiries, and prescription refills autonomously. 
Capture ~$60k more revenue per Vet and save ~$30k on operational costs annually.

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24/7 Availability

We will handle your clinic’s front desk 24/7 for you

Personalized Care

Accesses complete patient details instantly from your PIMS

Simplified Appointment Scheduling

Automatically book, reschedule, and send reminders without the hassle of juggling multiple appointments.
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Streamlined Prescription Refills

We generate 20 more Rx refills per month for every 150 appointments

FAQs

Handles routine questions like clinic hours, services, and pet care tips instantly, & more
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Patient Registration

Let clients register their pets with ease while AI Receptionist syncs the information directly into your system.
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Call, SMS & Email

Let clients reach you via phone, SMS, or email, and ensure timely responses without additional effort.

Talk to AI Receptionist Now, Dial

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+1 (858) 683-6188

Experience ease of handling front desk with an AI Receptionist

Build an AI assistant in 3 minutes

Setup Your AI Receptionist

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It Takes Just a Minute

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Great Savings

Save time, reduce costs, and never miss a client again

32.5%
Reduce turnover rates

Ease workload and retain your team

4x
Increase bookings

Smarter appointment scheduling

67%
Say no to “Call On Hold”

Improve client satisfaction instantly

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Frequently Asked Questions

You can reach out to us in case of any queries, feedback, or suggestions via usupport@copilot.live or read below.

Our AI Receptionist automates the entire scheduling process—clients can book, reschedule, or cancel appointments through calls or message and workflows built inside the tool. It can also sends reminders to reduce no-shows.

Yes, Copilot integrates seamlessly with popular veterinary management systems (PIMS) to ensure smooth data synchronization and workflows.

We charge a flat fee for every practice we work with.

Providing we are already working with your current PIMS, we can integrate into your practice within a week.