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Build & Deploy Enterprise AI Chatbot In Minutes
Copilot.live enterprise AI chatbot is here to skyrocket your business growth. Answer customer questions, collect & qualify leads, and help teams automate complex workflows.
Build & Deploy Enterprise AI Chatbot In Minutes
Copilot.live enterprise AI chatbot is here to skyrocket your business growth. Answer customer questions, collect & qualify leads, and help teams automate complex workflows.
Build an AI assistant in 3 minutes
How to create an enterprise AI chatbot?
Sign up for free
Go to Copilot.live home page. Then click on the “Sign up” button at the top of the page. Now, enter your name and email ID to create a profile. Alternatively, you can quickly create a profile using your Google or Apple ID.
Customize the chatbot
The next step is to set the chatbot's appearance. You can set the chatbot's name, colour, tone, and style to fit your brand personality. We recommend keeping your chatbot friendly and welcoming.
Add data sources
After customizing your chatbot, you can add data sources. The data you train your chatbot on is what it will use to generate responses. You can add multiple data sources, such as files, presentations, databases, etc.
Train, test & deploy
You can also train and monitor your chatbot's performance. Once satisfied with its output, you can integrate it into your enterprise systems and tools.
What are enterprise conversational AI platforms?
Enterprise conversational AI platforms are software platforms that let you build and deploy AI chatbots. It gives you easy-to-use tools to build AI chatbots without writing a single line of code from scratch. Some platforms are no-code, while some are low-code. The latter means that some enterprise AI platforms may require some coding to build conversational AI chatbots.
An enterprise AI chatbot is an AI bot that you can integrate on your website for customers and on your internal systems for teams. Your customers can ask the chatbot about products, services, pricing, return policies, order-related issues, etc. If you connect CRM with the chatbot, it can also use the customer data to offer personalized answers and recommendations to customers.
When you connect this AI chatbot to internal business tools, your teams can improve their efficiency and productivity. Marketing teams can use the chatbot to streamline their workflows from sales to HR. It can also collect and qualify leads for the sales team to move forward with the leads with a high chance of converting. The AI chatbot gives employees instant access to accurate information from the company’s knowledge base. It employs intelligent retrieval features to help employees quickly find the right information they were looking for.
For example, a support agent can quickly use the chatbot's context-aware information to resolve customer queries. Another marketing employee can use the chatbot to discover the latest brand guidelines. Moreover, employees can ask the chatbot about their remaining leave or maternity leave policy and other trivial queries. Overall, the enterprise AI chatbot supports your employees and customers equally to grow your business.
Services offered to your customers
24x7 customer satisfaction
Customers will not wait for your calls or for email replies. If they don't get instant answers, they will leave your brand. You can integrate an AI chatbot on your website to answer your customer queries, recommend products, and help with orders, returns, and exchanges instantly whenever needed.
Lead qualification
The sales team spends a lot of time on qualifying leads. Often, they waste hours on leads that have low chances of converting. An enterprise AI chatbot can collect lead details and ask questions to identify qualified leads for the team. This helps the sales agents reach out to people interested in your products.
Process automation
Often, employees from different departments find it difficult to find relevant information or documents. They have to search through emails or Slack conversations, which is time-consuming and frustrating. If you connect Copilot.live enterprise AI chatbot to your knowledge base, it can give instant answers to employee queries as it automates knowledge retrieval. This increases their efficiency and productivity.
Employee query resolution
Your employees also need answers and help with documents. From leave policies to SOPs, guidelines, reports, and insights, employees can ask the AI chatbot anything and get answers within minutes. No need to spend hours finding the latest documents or running to HR to understand the company’s employment policies.
Why do you need an Enterprise AI Chatbot Platform?
Copilot.live enterprise AI chatbot acts like your digital co-worker that automates processes and simplifies data access to avoid delays, errors and inefficiencies across teams. The chatbot can instantly search and deliver the correct information from your company's documents, FAQs, and databases. Rather than sifting through lengthy manuals or websites, users simply ask the chatbot, and it provides them with the exact answer swiftly and precisely. It gets smarter over time and continues to improve in searching for the correct information.
Moreover, staff tend to ask regular questions such as, "How do I reset my password?" or "Can I have a copy of my payslip?" The chatbot can respond to these automatically there is no need to wait for the HR or IT departments. This frees up time for staff and lessens the burden on support teams.
Further, the chatbot can perform mundane HR functions, like answering FAQs regarding leave policies. It can also assist with IT functions, including troubleshooting and ticketing. In addition, an AI chatbot can simplify finance functions, like expense claims and payroll-related queries. It is similar to having a virtual assistant for your in-house team always around and available.
Additionally, the chatbot integrates with your current business software, such as your CRM, HR software, ticketing system, or document storage. This allows it to retrieve actual data, update the records, and take action directly, making it much more effective than a simple chatbot.
Omnichannel conversational AI and automation with an enterprise chatbot
Build and deploy a conversational AI chatbot from Copilot.live and enjoy features like high scalability, easy integration, omnichannel experience, and more.
Build custom chatbots with Documents
Now you don't have to specify or define each intent every time. You can create AI chatbots that learn and reply according to your documents using documents. It's faster, simpler, and more accurate. And you don't need any training data or complicated setup.
Easily integrate with existing systems
Copilot.live makes it absurdly simple to integrate your chatbot with your current business applications and platforms. You don't rebuild the features or anything. Just insert the Copilot.live API and voila.
360-degree solutions for stunning UX
From chatbot development to deployment, we do it all. Our end-to-end solutions provide users with a seamless, assistive experience from beginning to end—on all channels. One team, one vision, improved outcomes.
Single source omnichannel solution
No more dealing with individual bots per platform. Our single-brain chatbot handles web, mobile, social, and more with consistent conversations and intelligence wherever your users are.
Enterprise AI chatbot platform for various industries
Banking & financial services
Banks and financial institutions can use chatbots to respond to customer inquiries regarding accounts, transactions, loans, and cards. They also use it for internal activities such as IT support or compliance searches. Chatbots provide 24/7 support, de-load call centers, and provide customers with instant, accurate responses. It's an excellent way for B2B banks and finance enterprises to increase efficiency and productivity.
Retail & e-commerce
Large e-commerce stores and enterprise retailers can use AI chatbots to track orders, provide product recommendations, and offer customer support. Within, they assist staff in handling inventory systems, HR queries, or logistics. Chatbots enhance the satisfaction of customers by being always available, but at a cost reduction. To large retailers, it translates into quicker support and seamless operations among various teams and locations.
Manufacturing
Big manufacturers can employ chatbots to offer real-time assistance to suppliers, distributors, and internal teams. They facilitate tracking orders, inventory management, reporting issues, and dealing with routine queries. Chatbots also aid in onboarding new staff or imparting safety procedures. This improves communication, reduces downtime, and increases productivity throughout the supply chain for an international manufacturing business.
Logistics & transportation
Logistics and transportation businesses can leverage AI chatbots to monitor shipments, respond to client questions, and report on deliveries. Moreover, they also assist staff with scheduling, maintenance issues, or reporting problems. To large logistics companies, a chatbot enhances communication throughout the supply chain, reduces delays, and improves customer service while easily handling large amounts of data and requests.
Energy & utilities
Big energy companies and utilities can use chatbots for customer billing questions, outage updates, and service requests. Internally, they assist with compliance information, equipment inspection, and employee assistance. For energy businesses, where uptime and safety are paramount, AI chatbots deliver rapid, accurate access to information, enabling customers and teams to remain informed and effective.
Legal & professional services
Law firms and consultancy firms can utilize AI chatbots to respond to client FAQs, book consultations, and access case or policy documents. They also facilitate internal teams' access to HR, IT, and project information. For service firms at the enterprise level, a chatbot increases productivity and keeps key information at your fingertips, without having to sift through lengthy documents or wait for responses.
Telecommunications
Telecom operators can utilize AI chatbots to address customer inquiries regarding plans, network problems, payments, and device configurations. Moreover, they also assist staff with system access, induction, and technical assistance. With extensive customer bases and high volumes of queries, telecom operators appreciate 24/7 automated support that keeps customers satisfied and eases pressure on support centers.
Insurance
Big insurance companies can deploy chatbots to respond to policy queries, walk customers through claims, and gather information quickly. Internally, they can aid underwriting, compliance, or agent assistance. Chatbots reduce paperwork, hasten processes, and provide speedy, consistent service. For business insurers, this translates into streamlined workflows, improved customer experiences, and more time for agents to work on intricate cases.
Enterprise AI chatbot platform integration to connect across channels
• Integration with Facebook Messenger Copilot.live
Connect with your audience on Facebook Messenger easily in real time. Respond to customers with queries, send notifications, and build relationships where your customers are already present. It's a perfect means to reach further and maintain engagement without a glitch.
• Copilot.live with LiveChat integration
Integrating your chatbot with LiveChat will enhance your support team even further. Respond immediately to frequently asked questions and liberate your team to focus on strategic tasks. Elevating customer satisfaction without spending time and money is smart.
• Copilot.live Integration with Slack
Integrating your chatbot with Slack will keep your team in sync. You can receive updates, assign tasks, and respond to questions without having to switch between apps. It's a simple way to simplify your workflow and keep your team productive.
• Copilot.live Integration with Shopify
Add a personal touch to your Shopify store with an always-on chatbot. Respond to customer inquiries, suggest products, and assist with orders 24/7. It's an easy way to increase sales and make your customers happy.
• Copilot.live Integration with Freshdesk
Integrate your chatbot with Freshdesk to automate chats and convert them into support tickets. Fetch customer details, monitor issues, and keep your support organized. It's convenient for handling customer service and never losing a request.
• Copilot.live Integration with Custom Integrations
Have special requirements? Our developers can create bespoke chatbot integrations specific to your business. A unique app or customized workflow isn't a problem for us. Your chatbot will fit seamlessly into your system.
• Copilot.live Integration with Website
Enhance your site engagement with a starter chatbot that initiates dialogue. The chatbot can autonomously welcome visitors, answer questions, and generate leads. This is perfect for reaching out to more visitors and expanding the sales pipeline.
Frequently Asked Questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
A. An enterprise AI chatbot is a smart virtual assistant designed to help large businesses automate conversations, answer questions, and complete tasks. It can support customers, employees, or both, 24/7.
A. Unlike basic chatbots that handle simple tasks, an enterprise AI chatbot can understand complex questions, pull data from business systems, and work across departments like HR, IT, sales, and support.
A. It can answer customer queries, help employees with HR or IT issues, book meetings, pull reports, process requests, and much more, saving time and improving efficiency.
A. Yes. Enterprise AI chatbots can integrate with tools like CRM, ERP, HR systems, and helpdesk software to access and update real-time data.
A. Absolutely. These chatbots are built with enterprise-grade security, access controls, and compliance features to keep data safe and protected.
A. You can create an enterprise AI chatbot on Copilot.live. All you need to do is create a free profile, add data sources, train & test the chatbot, and deploy it on your business tools.
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