Get Your Copilot

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AI Chatbot for Small Business

Running a small business is tough. Copilot.live chatbot makes it easier by handling customer queries, capturing leads, and more, so you can focus on growing your business.

Try for Free
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Get Your Copilot

satr copilot

AI Chatbot for Small Business

Running a small business is tough. Copilot.live chatbot makes it easier by handling customer queries, capturing leads, and more, so you can focus on growing your business.

Try it yourself
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Setup Your Copilot

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To Next Level with Added Features

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2
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Create Copilot
Give your Copilot a name and a persona. And done, it's created.
Add Datasources
Connect, Upload files or Just add URL of your website.
Test your Copilot
Add your Copilot on your website or embed as a widget.
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Setup Your Copilot

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It Takes Just a Minute

Build an AI assistant in 3 minutes

How to create a chatbot for a small business?

Sign up for free

Visit the website Copilot.live and click on the “Sign up” button. Create your profile by inputting your name and email ID along with a new password. For quicker account creation, you can use a Google or Apple ID.

Customize the chatbot

After creating your account, proceed to customize the chatbot as per your brand persona. The name, color, style, and tone of the chatbot can be set according to business requirements.

Add data sources

Now, hit the button “Add data sources”. Here, you can add multiple sources such as files, databases, and websites. Please update your databases with new information to ensure their responses remain current.

Test & deploy

You can also train and test the chatbot yourself. After deploying the bot on your system, you can further add it to your website or integrate it with other business tools, provided you are satisfied with the responses.

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What is a chatbot for a small business?

A small business chatbot is an AI-powered virtual assistant that can converse with customers in chat format on websites, messaging apps, and social networks. This chatbot is capable of running your time-consuming repetitive tasks, such as responding to client inquiries, providing FAQ support, scheduling and creating leads, and providing basic support, all without requiring a human to intervene.

Budget-friendly and simple to set up, these chatbots are the perfect way for small businesses to enhance their customers' experience, free up time, and cut back on the “busy work” involved with directly interacting with website users. Though they are not a substitution for human service, they serve as the initial contact point that handles basic requests and forwards complex issues to staff as necessary, streamlining general team operations while maintaining professionalism.

Why is there a need for a chatbot for small businesses?

Respond instantly, build trust, and convert more leads. Copilot.live chatbot, helps your small business look big, without hiring more people.

Limited staff availability

Small businesses often can't afford to have round-the-clock customer support. A chatbot fills this gap by providing instant responses, even after hours.

Missed leads and sales

Without quick engagement, potential customers may leave the website without taking action. A chatbot helps capture leads in real-time and nudges users toward conversion.

High volume of repetitive queries

Answering the same questions repeatedly is a waste of time. A chatbot handles common inquiries automatically, freeing up staff for more valuable tasks.

Slow response times

Delayed replies can frustrate customers and harm your brand. A chatbot ensures prompt, consistent communication that builds trust and satisfaction.

Who needs a chatbot for a small business?

Small businesses often have fewer employees and high volumes of customer queries and order-related requests. This makes it hard for them to focus on more important tasks.

However, a chatbot can help them automate customer questions, handle FAQs better, streamline order management, and improve customer experiences. If you own or run one of the below-mentioned businesses, getting a chatbot can save you both time and money.

  • Local service providers (salons, clinics, repair shops)
  • E-commerce stores
  • Consultants and coaches
  • Real estate agents
  • Restaurants and cafes
  • Freelancers and solo entrepreneurs


Losing customers due to poor support services and struggling with overburdened staff? Get a chatbot from Copilot.live to power up your small business.

Key features and benefits of Copilot.live chatbot for small business

No more juggling calls, emails, and DMs streamline customer communication across platforms with Copilot.live chatbot for small business.

Simple setup, no coding needed

Get started quickly with a user-friendly interface designed for small teams, no tech expertise required.

Lead capture made easy

Collect names, emails, and contact details effortlessly through conversational forms.

Smart routing to human support

Easily transfer complex queries to your team via live chat or email for a personal touch when needed.

Works across platforms

Use the chatbot on your website, WhatsApp, or social media to connect with customers wherever they are.

Copilot.live chatbot for small business use cases

Retail & eCommerce

Answer your customers' questions about products and make recommendations, helping you provide the best shopping experience to your customers while also increasing conversion rates.

Health & Wellness

Book appointments, send reminders, and share service details for clinics, salons, gyms, or wellness centers.

Real Estate

Easily qualify potential home buyers or renters, send listings, and request property visits with ease.

Consulting & Coaching

Gather client information, book sessions, and answer FAQs about services, pricing, and availability.

Hospitality & Food Services

Manage reservations, menu sharing, and customer inquiries for restaurants, cafes, and small hotels.

Home Services

Include fast booking, service questions, and quote requests for electricians, plumbers, cleaners, and other professionals.

Read More
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Tips to build a chatbot for a small business

Building a chatbot for a small business isn’t a cakewalk. You will need to update your databases, identify your pain points, understand your business needs, and determine the features that will make your chatbot useful to customers. Here are a few tips that will help you build a secure and scalable chatbot:

  • Set Specific Objectives (e.g, support, lead gen)
  • Focus on answering FAQs
  • Don’t complicate the flow of the conversation
  • Keep it friendly, on-brand language.
  • Allow easy handoff to a human
  • Test and refine regularly
  • Begin small, scale with features
  • Ensure mobile responsiveness


Following these tips will ensure that you deploy a chatbot that’s relevant for both your customers and employees.

The future of chatbots for small businesses

The future of chatbots for small businesses is bright, and there is even development to overcome the current limitations. Current chatbots face challenges in processing complex questions, lack personal teachability, and need to be manually set up or maintained.

The chatbots of the future will be able to talk in a more natural tone, just like humans, understand human queries better, and will be easier to use. They will integrate smoothly with business tools, so we can automate smarter and deliver a better experience for our customers. 

Small businesses will appreciate voice-enabled bots, multi-linguistic support, and AI that derives knowledge from activities. These enhancements are starting to take some of the manual input out of the equation, cutting the cost of operation and bringing powerful, intelligent chat support to even the smallest of teams.

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Frequently Asked Questions

You can reach out to us in case of any queries, feedback, or suggestions via u[email protected] or read below.

A. The chatbot answers customer queries, captures leads, schedules appointments, handles faq, and more. Overall, it automates your support processes, offering your customers 24/7 help whenever they need it.

A. Most chatbot platforms, such as Copilot.live provide a simple, no-code setup for non-technical people.

A. No, it's only for answering customer questions, handling FAQs, and giving information related to your services. Complicated matters are escalated to human support.

Yes. It’s also customizable to fit your website, WhatsApp, Facebook Messenger, and more.

A. Yes. Hiring new staff or adding support resources can be expensive. But chatbots are relatively low-tech options.

A. Yes. You can alter the style, tone, and replies to fit the personality of your brand and products.

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Veterinary AI Receptionist

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24/7 AI Receptionists for your Veterinary Clinic

Let Copilot manage appointments, client inquiries, and prescription refills autonomously. 
Capture ~$60k more revenue per Vet and save ~$30k on operational costs annually.

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24/7 Availability

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We will handle your clinic’s front desk 24/7 for you

Say goodbye to missed calls and chaos. Let Copilot handle every front desk task effortlessly.

Personalized Care

Accesses complete patient details instantly from your PIMS

Simplified Appointment Scheduling

Automatically book, reschedule, and send reminders without the hassle of juggling multiple appointments.
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Streamlined Prescription Refills

We generate 20 more Rx refills per month for every 150 appointments

FAQs

Handles routine questions like clinic hours, services, and pet care tips instantly, & more
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Patient Registration

Let clients register their pets with ease while AI Receptionist syncs the information directly into your system.
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Call, SMS & Email

Let clients reach you via phone, SMS, or email, and ensure timely responses without additional effort.

Talk to AI Receptionist Now, Dial

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+1 (858) 683-6188

Experience ease of handling front desk with an AI Receptionist

Build an AI assistant in 3 minutes

Setup Your AI Receptionist

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It Takes Just a Minute

Great Savings

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Save time, reduce costs, and never miss a client again

Let your AI Receptionist handle repetitive administrative work so you can focus on providing exceptional pet care.

32.5%
Reduce turnover rates

Ease workload and retain your team

4x
Increase bookings

Smarter appointment scheduling

67%
Say no to “Call On Hold”

Improve client satisfaction instantly

Native Integrations with

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Frequently Asked Questions

You can reach out to us in case of any queries, feedback, or suggestions via u[email protected] or read below.

Our AI Receptionist automates the entire scheduling process—clients can book, reschedule, or cancel appointments through calls or message and workflows built inside the tool. It can also sends reminders to reduce no-shows.

Yes, Copilot integrates seamlessly with popular veterinary management systems (PIMS) to ensure smooth data synchronization and workflows.

We charge a flat fee for every practice we work with.

Providing we are already working with your current PIMS, we can integrate into your practice within a week.