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Create an AI Chatbot For Shopify
Build and deploy Copilot.live chatbot for Shopify that will instantly answer customer queries, provide real-time updates on orders, recommend products, collect customer feedback, and more.
Create an AI Chatbot For Shopify
Build and deploy Copilot.live chatbot for Shopify that will instantly answer customer queries, provide real-time updates on orders, recommend products, collect customer feedback, and more.
Build an AI assistant in 3 minutes
How to build a chatbot for Shopify?
Sign up for free
Open Copilot.live website on your browser. Then click on the “sign up” button at the top tab. Now, enter your email ID and name to create a profile. We don’t charge you to create a profile on the platform.
Customize the chatbot
After setting up your profile, you can customize the chatbot so it fits your brand personality. You have the options to set its name, colour, tone, and overall style as you like.
Add data sources
You can add data sources after you have customized the appearance of the chatbot. This includes multiple data sources, including files, databases, and websites. We recommend that you always keep your data sources up-to-date and relevant.
Train, test, and deploy
You can also train the chatbot to generate responses in a specific format, tone, and style. Moreover, you can monitor the chatbot's performance, and once you are satisfied, you can integrate it into your Shopify store.
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What is a chatbot for Shopify?
A Shopify chatbot is an AI chatbot that automatically and autonomously interacts with your customers on your store website. It can answers common questions, direct individuals to the appropriate products, and even assist with making a purchase, all without needing a human interference. Imagine having a helpful shop assistant 24/7. If the user asks, "Where's my order?" or "Is this shirt available in a medium?" the chatbot can respond immediately.
It can also assist with product suggestions, order tracking, and informing your store's return policy. Shopify chatbots operate directly on your store's website or via messaging apps such as Facebook Messenger or WhatsApp. They access your Shopify data, such as your product catalog and customer information, to give useful, real-time responses.
It’s a simple way to ensure your customers always feel supported, even when you’re not online. Moreover, having a chatbot automatically manage your customers lets you focus on your core business operations. Therefore, a Shopify chatbot can make your store easy to shop at, regardless of how big or small your business is. It's similar to having a smart assistant who works around the clock to handle customer service, product recommendations, feedback gathering, customer engagement, and more.
Why is there a need for a Shopify chatbot?
Customers want instant answers
Customers who shop online don't appreciate waiting. They will leave if they can't easily get answers to shipping, product information, or returns. An instant reply from a Shopify chatbot retains customers and helps make quick decisions. This keeps them interested, creates trust, and decreases the likelihood of them leaving your store too quickly.
24/7 support without extra staff
Customers shop at all hours, not just during business hours. A Shopify chatbot answers common customer queries, even when you are offline or not around. This means you can give better customer support without hiring more staff or worrying about missing sales opportunities.
Increases sales through recommendations
A Shopify chatbot can suggest products to customers by asking a few questions. It is like having a personal assistant who takes your customers to the correct products based on their requirements. This improves customers' shopping experience and enables them to buy faster. Therefore, you get higher conversion rates and more sales for your store.
Reduces abandoned carts
Most individuals place items in the cart and depart without making a purchase. A chatbot can intervene, address last-minute concerns, or provide a discount to finalize the sale. Such timely reminders ensure abandoned carts are recovered and lost sales become actual sales for your Shopify store.
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Who needs Copilot.live chatbot for Shopify?
If you run a Shopify store and want to give better customer service without working 24/7, Copilot.live is for you. Whether you sell clothing, gadgets, home goods, or anything else, this chatbot can help you save time, answer questions, and sell more automatically.
It’s perfect for small business owners who handle all operations and don’t have time to respond to every message. Moreover, it's also great for growing stores with many customer questions, but they can’t afford to hire a big support team. Copilot.live chatbot for Shopify can answer common questions, send shipping updates, share loyalty rewards, and give product suggestions if you connect CRM. What's the best feature? It can also remind shoppers about the items left in their cart and gently ask them to check out.
If your customers contact you on different channels like your website, Instagram, or WhatsApp the chatbot keeps everything in one place and gives them a smooth, consistent experience. So if you want to offer faster support, recover more carts, and create a better shopping experience on your Shopify store without extra effort, Copilot.live is a smart, simple way.
Key features & benefits of Copilot.live Shopify chatbot
Engage and retain your customers with Copilot.live Shopify chatbot without investing heavily in support teams. Improve customer satisfaction, win trust, and build loyalty to grow your brand.
Simple installation
You don't have to be a technology whiz to build and integrate a Copilot live chatbot for Shopify. Installing it on your Shopify site is easy and fast. You can respond to your customers in seconds no coding, no difficult software. It's designed for busy store owners who just want it to work.
Answers repetitive questions automatically
Are you sick of repeating the same questions over and over? Copilot.live does that for you. It addresses FAQs such as shipping times, return policy, and payment details, freeing your time and allowing you to concentrate on more critical aspects of your business.
Collects customer feedback easily
Want to know what your customers feel? The chatbot can politely ask for feedback after a support interaction or a purchase. You'll know what's working and what's not and how to improve your store without sending unwanted emails or surveys.
Scales with your store
As your store increases, the Copilot.live chatbot scales with you. Whether you are juggling 10 or 1,000 chats daily, the chatbot can keep up without dragging its feet. It's a wonderful way to serve more customers without adding more staff or losing the human touch.
Copilot.live chatbot for Shopify use cases
Answering product questions immediately
When shopping around, customers usually have a quick question about sizing, material, or inventory. A chatbot can intervene and provide the answers immediately, so customers don't leave in frustration or confusion. Real-time answers improve trust, make shopping easier, and drive more visitors to purchase without waiting for a human response or sifting through your site.
Recovering abandoned carts
Many consumers put items into their carts and then depart without purchasing. A chatbot will automatically reach out to such customers, show them what they left in the cart, and even give a discount or resolve last-minute issues. Such tiny, on-time prompts often encourage consumers to return to shopping and regain lost sales without your side's manual follow-ups.
Helping customers track orders
Once they've ordered, customers typically want to know when their package will be delivered. Rather than emailing or messaging you, they can just ask the chatbot. It retrieves order status, tracking links, and delivery estimates in seconds. This keeps customers informed, lowers support requests, and gives them peace of mind without putting more on your plate.
Automatically handling FAQs
Customers repeatedly ask the same questions about shipping, returns, payment options, or store policies. A chatbot can answer those questions instantly, 24/7. This way, your customers receive consistent help at any moment, and you don't need to waste your day responding to repeated messages. It's time-saving and maintains your support as consistent and professional.
Recommending the appropriate products
Sometimes, customers have no idea what they want. A chatbot can pose some friendly questions, such as budget, tastes, or who the purchase is for, and suggest matches. It feels like having an in-person shopper on your website. This results in customers finding the ideal item quickly, increasing purchases, and more satisfied shoppers.
Collecting feedback after purchase
Once a customer purchases, a chatbot can follow up to inquire about how things went. It is an easy way for customers to leave a brief review or make suggestions. You gain valuable insights without sending additional emails or forms. It's a seamless, low-effort way to discover what your customers like—and what can be improved.
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Factors to consider while building a Shopify chatbot
A Shopify store chatbot can improve your customer experience, engagement and retention. But you need to develop and implement it the right way so it meets your business needs.
- Know your customers' needs
It can be related to order tracking, product information, or return policy. Your chatbot must be able to answer these effectively.
- Choose the right tone of voice
Ensure that the chatbot reflects your brand personality. Your chatbot must speak like "you" so customers feel at ease, whether they are dressed formally or casually.
- Make it simple and user-friendly
Don't overcomplicate. Your chatbot must be simple, easy to read, and respond fast nobody likes slow responses or confusing answers.
- Ensure that it can integrate with Shopify
Choose a chatbot that easily integrates with Shopify. This allows it to automatically access customer orders, products, and shipping info.
- Easy handoff to agent
Your chatbot should know when to pass the conversation to a real person for better support.
You will build a chatbot that helps your customers and supports your business if you consider these points.
The future of the Shopify chatbot
The future of Shopify chatbots is very promising and useful. Your customers want quick, friendly, and personalized service. And AI chatbots are getting smarter and better at that. Rather than answering simple questions, future chatbots will walk customers through the entire shopping experience, just like a live store clerk. They'll know what your customers want, suggest appropriate products, and even upsell or bundle.
And with voice shopping growing in popularity, along with messaging apps like WhatsApp and Instagram, chatbots will be frictionless across platforms. Your customers can shop, inquire, and get help anywhere they are. Shopify chatbots will also help Shopify store owners save even more time by automatically handling customer support, collecting feedback, and providing updates.
Moreover, these chatbots will become smarter as they learn from every interaction and improve over time. To sum up, AI chatbots will be the next must-have tool. It will not only help customer support but also assist in sales volume and enhance the overall shopping experience. If you happen to be using Shopify, advancing with a well-thought-out chatbot like Copilot.live may provide you a solid advantage while e-commerce continues to expand.
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Frequently Asked Questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
A. A Shopify chatbot is an AI-powered assistant that helps you chat with customers on your store, answering questions, recommending products, and providing support automatically.
A. Shopify chatbot connects to your Shopify store, understands customer messages, and replies in real time using pre-set answers, product data, and AI to guide conversations.
A. Shopify chatbot saves you time, boosts sales, offers 24/7 support, and gives your customers a smooth, helpful shopping experience without needing extra staff.
A. We have different subscription plans starting at $59 per month, as per your business needs. Please see the pricing page for more details.
A. You can quickly build and deploy a Shopify chatbot on Copilot.live for your business. All you need to do is sign up, customize the chatbot, add data sources, train, and deploy the chatbot on your Shopify store.
A. Yes! Copilot.live chatbot for Shopify that supports over 50 languages.
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